Admissions
Your recovery journey starts with a single call. We handle the rest.
Start Your Journey
We understand that reaching out for help is one of the hardest calls you will ever make. Our admissions team is trained to make that moment as straightforward and compassionate as possible. When you call (909) 250-0856, you will speak with a real person who will listen, answer your questions honestly, and walk you through every step without pressure.
Because ALORA Rehab is located right here in San Dimas, many of our patients arrive the same day they call. There are no cross-state flights to arrange, no unfamiliar cities to navigate. You can drive to our facility on Bonita Avenue, meet the staff face-to-face, and begin treatment in an environment close to the people and community you know. For families, this proximity means you stay involved from day one.
Every inquiry is completely confidential. Whether you are exploring options for yourself or calling on behalf of a loved one, our team will verify your insurance, explain costs transparently, and help determine the most appropriate level of care.
Admissions Process
Confidential Call
Call (909) 250-0856 to speak with an admissions specialist. Available 24/7.
Clinical Assessment
Our clinical team conducts a thorough assessment to determine the most appropriate level of care.
Insurance Verification
We verify your insurance benefits and explain your coverage clearly before admission.
Personalized Plan
We create a treatment plan tailored to your specific needs and circumstances.
Welcome & Intake
We coordinate travel and welcome you with a thorough, compassionate intake process.
Insurance Accepted
- Aetna
- Blue Cross Blue Shield
- Medicaid
- Medicare
- Magellan
- Cigna
- Centene
- Molina Healthcare
Don't see your provider? Contact us at (909) 250-0856 to discuss options.
What to Bring
Packing for treatment does not need to be complicated. Here is what we recommend bringing to ALORA Rehab:
- Valid photo ID and insurance card
- Comfortable clothing for 7-10 days (we have laundry facilities on-site)
- Personal hygiene items (no products containing alcohol)
- Prescription medications in their original labeled containers
- A journal or notebook for creative writing sessions
- Comfortable shoes suitable for walking trails and outdoor activities
- A list of emergency contacts and any relevant medical records
Please leave behind: Electronic devices (limited phone access is available during designated hours), valuables, weapons, or any substances. Our staff will review all belongings during intake to ensure a safe environment for everyone.
Frequently Asked Questions
How long does treatment last?
Many people think there is a standard 28-day program that works for everyone, but actually treatment length varies significantly based on clinical need. Detox typically runs 3 to 7 days. Residential treatment ranges from 30 to 90 days. Outpatient programming continues for 8 to 12 weeks. Your clinical team adjusts the timeline based on your progress, not a predetermined calendar.
Do I need to travel far for quality treatment?
Many people think effective rehab requires flying across the country to a remote facility, but actually the research shows that proximity to family and community support networks improves outcomes. ALORA Rehab provides the same caliber of evidence-based care you would find anywhere in the country, right here in San Dimas at the foot of the San Gabriel Valley.
Will my insurance cover treatment?
Many people think insurance won't pay for addiction treatment, but actually most major plans are required to cover substance use disorder care under the Mental Health Parity and Addiction Equity Act. We accept Aetna, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, Magellan, Centene, and Molina Healthcare. Our admissions team verifies your benefits before you arrive so there are no surprises.
Is detox dangerous?
Many people think detox has to be a painful, white-knuckle experience, but actually medically supervised detox at ALORA Rehab uses medication-assisted treatment to manage withdrawal symptoms safely and comfortably. Our physicians and nurses monitor patients around the clock throughout the entire process.
Can my family visit during treatment?
Many people think treatment means total isolation from loved ones, but actually family involvement is a key part of recovery. We offer scheduled weekend visitation and family therapy sessions. Because we are located locally in San Dimas, visiting is practical rather than a major trip.
What if I am not ready for treatment?
Many people think you need to hit a dramatic low point before treatment can help, but actually early intervention consistently produces better long-term outcomes. If you are uncertain, call us and have an honest conversation. Our admissions team will never pressure you into a decision.